Morrow Terms of Service

Morrow helps you apply to jobs faster, honestly. Here is how it works:

• You pick the jobs. You choose jobs from the Morrow board or by pasting a job posting URL. Morrow never picks a job for you and never applies to a job you did not pick.
• A worker app runs on your own computer. You install a small worker app on your Mac or Windows computer. It fills out the application form in your own browser, at human typing and clicking speed, using your resume and the answers you gave us once.
• You approve before it sends, by default. Morrow fills the form, then sends it to your phone for you to review and approve. You can turn on Auto Mode to skip your review. See Section 11.
• Morrow is built not to guess. If it does not have your answer to a question, it stops that job and asks you. Morrow never answers a legal agreement, consent, or attestation question with anything other than an answer you gave for that question. If Morrow ever submits an answer you did not give or approve, the Nothing-False Guarantee in Section 5 applies.
• Every submission gets a receipt. A screenshot and a ledger entry, so you can see exactly what was sent and when.
• LinkedIn is for discovery only. We use LinkedIn to help you find companies to target. Morrow never scrapes LinkedIn job listings and never submits an application through LinkedIn.
• Your browser session stays on your device. We keep a private copy of your resume file so your applications can attach it. Section 12 and the Privacy Policy say what we hold in the cloud.

You need an account to use Morrow. You must:

• give us a real name and a working email or phone number
• keep your login credentials private and tell us right away if you think someone else has access
• be the person actually applying for the jobs on your account, unless you are on The Placement Desk plan (Section 10)

You must be at least 18 years old to create a Morrow account.

Morrow plans, as priced today:

Additional terms on quotas:

• Tailoring credits do not roll over. Unused credits expire at the end of your billing cycle.
• Top-up credits do not expire while your plan stays active. A top-up is $7 for 50 additional tailoring credits.
• The 2,000/month fair-use ceiling on The Full Send is a soft limit. If your account is on track to exceed it, we will tell you before we take any action. We will never throttle, pause, or cap your account without notice first. Any enforcement decision above the published ceiling is reviewed by a person, not applied automatically.
• Applying counts against your monthly quota when Morrow submits the form. A job that is parked, skipped, or refused under Section 5 does not count against your quota.
• We may change plan pricing or quotas going forward for new billing cycles, subject to the 30-day notice rule in Section 15. Existing Founding Hundred members are governed by Section 4 instead.

If you join as one of the first 100 paying members, your price is locked on your account for as long as you keep your subscription continuously paid. Specifically:

• The lock applies only to your account. It is not transferable to another person or another account, even if you are the same customer.
• The lock survives a pause taken under Section 7 (“Pause When You Land It”), as long as you return within the pause window.
• The lock ends permanently if:
  • you cancel your subscription,
  • a payment fails and is not cured (paid successfully) within 7 days of the failure, or
  • a chargeback is filed against a Morrow charge on your account.
• If you later change plans (for example, upgrading from First Interviews to The Interview Engine), your Founding rate does not carry to the new plan. You are re-priced at the then-current rate for the plan you move to.
• Once the lock ends under any of the above, it cannot be reinstated, even if you resubscribe later.

What it promises: if Morrow submits an answer in a job application that you did not provide or approve, we refund that billing month.

What counts as a violation:

• Morrow enters a value into an answer field that cannot be traced back to (a) your saved answer bank, (b) the resume or resume rendition on file, or (c) an explicit approval you gave in the app for that specific field on that specific job.

What does not count as a violation:

• an answer you approved, including in Auto Mode, is not a violation even if you later regret it or the answer turns out to be wrong
• an edit you made yourself before submission
• an answer Morrow drafted for you that you approved or edited before it was used
• a transformation the ATS (applicant tracking system) makes to your data on its own side, such as reformatting a phone number or reflowing your resume text
• an error introduced by the employer or the ATS after Morrow submits (their system, their bug)
• a question Morrow refused to answer and instead parked or skipped (this is Morrow working as designed, not a violation)

The evidence: our own receipt (the submission screenshot) and ledger entry for that job, along with the recorded field values, are the record used to evaluate a claim. If our records show the value traces to your answer bank, resume, or an approval, the claim does not succeed.

Claim window: you must file a claim within 90 days of the submission in question.

Remedy: a refund of that billing month’s subscription fee. One refund under this guarantee per billing month. This guarantee does not cover any other damages, costs, or losses connected to the submission. See Section 17 (Limitation of Liability).

What it promises: of the first 20 eligible jobs you pick in a billing month, if fewer than 15 carry a receipt within 72 hours of your worker app being online, we refund that billing month.

“Eligible” means a job that, at the time you picked it, met every one of these conditions:

• the job’s application is hosted on a supported ATS at the time of pick: currently Greenhouse, Ashby, or Lever; the current list is on our Refunds & Guarantees page
• the application does not require creating an account before you can apply
• the application does not require verifying an email address or phone number by code before you can apply, unless you enter the emailed code in the app within the time shown
• the job posting was still open (accepting applications) at the time your worker attempted it
• your worker app was online and not paused during the relevant window
• if the job was parked with a question for you, you answered that question within 24 hours of being asked

What counts as “carrying a receipt”: a completed submission with a screenshot and ledger entry, OR a job correctly closed out as “skipped, not guessed.” A refusal to guess is Morrow working as intended and counts as delivered.

What does not count toward the 15: a job still sitting parked past 24 hours because you have not answered its question, a job that stopped being eligible after you picked it (for example, the posting closed), or a job outside a supported ATS.

Claim limit: once per billing month, on your first eligible batch of 20 picks in that month.

Remedy: a refund of that billing month’s subscription fee.

If you get a job, you can pause your Morrow subscription for up to 6 months at no charge.

• While paused, you are not billed and your worker app does not run.
• If you return within the 6-month pause window, you resume at the same price you were paying before the pause, including a Founding Hundred lock if you had one.
• If you do not return within the 6-month window, your subscription is treated as cancelled.
• You can pause an unlimited number of times, one pause at a time, each up to 6 months, and you keep your founding rate across every pause.
• If you subscribed through the App Store or Google Play, pausing is not available there; cancel and rejoin later at the same rate.

• Every plan except The Placement Desk opens with a test drive. The test drive is $0 for 7 days. We keep a card on file.
• The test drive lasts 7 days. On day 8 it ends and your chosen plan starts.
• On day 8, your card is charged your chosen plan’s price ($8.90/wk, $12.90/wk, or $22.90/wk; $29/mo, $49/mo, or $89/mo). It is then charged every week or month until you cancel.
• You can cancel any time before day 8 in Settings → Billing. If you cancel before day 8, you pay nothing.
• If Morrow itself pauses sending during your test drive for a reason on our side, we extend your test drive by that time.
• During the test drive you can send up to 5 applications a day and 10 in total. You review each one before it is sent. Your plan’s full limits start after the test drive.
• You get one test drive per person, card and computer. If this card or computer has already had a test drive, your plan starts today at the regular price.
• The Placement Desk has no test drive.
• The Receipt Guarantee does not apply to applications sent during the test drive. Workday applications are not covered by the Receipt Guarantee.
• If you subscribed through the App Store or Google Play, your subscription is billed and cancelled through that store, not from your Morrow account settings.

You are responsible for:

• the accuracy of your resume, your answer bank, and any answers or approvals you give inside Morrow
• reviewing what Morrow prepares to submit, if you use review mode, before you approve it
• everything Morrow submits under Auto Mode, since turning off review means submissions go out without your per-job review (Section 11)
• being the applicant of record for every application submitted on your account. You are the person applying, and the application is made in your name and with your information
• complying with each employer’s and each ATS’s own terms of use when you apply through Morrow
• not using Morrow to apply on someone else’s behalf unless you are on The Placement Desk plan and have that candidate’s consent (Section 10)

The Placement Desk plan is built for career coaches, outplacement services, and bootcamps managing multiple candidates. If you use The Placement Desk:

• you may apply on behalf of another person’s job search only with that person’s explicit, documented consent
• you are responsible for obtaining and keeping a record of that consent
• each candidate’s answers, resume, and approvals must come from that candidate, not be invented on their behalf
• the honesty rules in Section 5 apply to every seat on the account, individually

By default, Morrow holds every filled application for your review before it submits. You may turn on Auto Mode, which submits without your per-job review.

• Turning on Auto Mode is a separate, explicit setting. It is not the default.
• The honesty gates described in Section 5 still apply in full when Auto Mode is on. Morrow still refuses to guess and still parks or skips a job it cannot complete honestly.
• No guarantee in Section 5 or Section 6 is voided by using Auto Mode. The Nothing-False definition in Section 5 still governs what counts as a violation, whether or not you reviewed the specific submission.
• Because you are not reviewing each submission in Auto Mode, you are accepting that applications will go out under your name without a per-job check from you, in exchange for speed.

Your saved answers are retained in the cloud so your forms can be filled across your devices, and sensitive self-identification answers are masked on your own device before anything is uploaded. Our telemetry, the data we collect to monitor and improve Morrow, is pseudonymous. Your resume file stays on your own device, except the text of a resume you submit to a Resume Improvement Workshop, which is handled as described in the Privacy Policy.

See the Privacy Policy for the full description of what is held where and for how long.

You agree not to:

• use Morrow to commit fraud or misrepresent your identity, qualifications, or work history beyond what you have told us and approved
• impersonate another person
• apply on behalf of another person’s job search outside of The Placement Desk plan and its consent requirement (Section 10)
• attempt to bypass or disable the honesty gates described in Section 5
• attempt to circumvent an ATS’s or employer’s own bot detection, CAPTCHA, or verification systems through Morrow. Morrow is built to work at human pace and to hand off anything it cannot honestly complete itself
• resell, sublicense, or provide access to your Morrow account to anyone outside the terms of your plan

We may suspend or terminate an account that violates this section.

• Morrow, including its software, job board, brand, and the Morrow name and Appy mascot, is owned by Simkins & Elgazar LLC. These terms do not transfer any ownership of Morrow to you.
• Your resume, your answers, and your data remain yours. You grant us only the limited right to process them as needed to operate Morrow for you, as described in Section 12.

We may update these terms from time to time.

• For changes to price or to a guarantee (Sections 3 through 8), we will give you 30 days’ notice before the change takes effect on your account.
• For other changes, we will post the updated terms and update the effective date at the top of this document.
• We keep every past version at /legal/archive.
• Continued use of Morrow after a change takes effect means you accept the updated terms.

• Morrow is a tool that fills out and submits job applications on your instruction. We do not promise you will get an interview, an offer, or a job.
• We do not control, and are not responsible for, how an employer or an ATS handles, reviews, or responds to an application submitted through Morrow.
• Whether a withdraw link is available for a submitted application depends entirely on whether the ATS offers one. Some do not, and we cannot create one where the ATS does not provide it.
• Morrow is provided “as is.” Beyond the specific, defined guarantees in Sections 5 and 6, we make no other guarantee about outcomes.

To the maximum extent permitted by law, our total liability to you for any claim arising out of your use of Morrow is capped at the total fees you paid us in the 3 months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost wages, lost job opportunities, or lost income, even if we were told those were possible.

Nothing in this section limits liability that cannot be limited under applicable law.

• You may cancel at any time. If you pay on the web, cancel in Settings → Billing. If you pay through the App Store or Google Play, cancel in your Apple or Google subscription settings; Apple and Google handle those payments and their cancellations. Cancellation stops future billing, and your plan stays active until the end of the period you already paid for. It does not refund the current billing period except as provided by Sections 5 and 6.
• We may suspend or terminate your account for violating Section 13 (Acceptable Use) or for non-payment.
• Sections 5, 6, 16, and 17 survive termination of your account for any claims that arose while your account was active.

• Any dispute arising from these terms will be resolved through binding arbitration on an individual basis, not as part of a class action, except that either party may bring a qualifying claim in small claims court instead.
• You may opt out of this arbitration agreement by notifying us in writing within 30 days of first agreeing to these terms. See Section 21 for contact information.

These terms are governed by the laws of Virginia, without regard to its conflict-of-law rules.

Simkins & Elgazar LLC, a Virginia limited liability company

Email: hello@morrowhq.app